Privacy Policy

Last updated: February 2026

BAC CABS (“Company”, “we”, “our”, “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, store, and protect the information you provide while using our website www.baccabs.in and our cab booking services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name

  • Mobile number

  • Email address

  • Pickup and drop location

  • Payment details (processed via secure payment gateways)

b. Technical Information

  • IP address

  • Browser type and device information

  • Website usage data through cookies and analytics tools

2. How We Use Your Information

The collected information is used for:

  • Processing and managing cab bookings

  • Customer support and communication

  • Payment processing and invoicing

  • Service improvement and analytics

  • Sending booking confirmations, alerts, and service updates

  • Compliance with legal requirements

3. Information Sharing

We do not sell or rent your personal information. Your data may be shared only:

  • With drivers or service partners for booking fulfillment

  • With secure payment gateway providers for payment processing

  • When required by law, regulation, or legal process

4. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, misuse, loss, or disclosure. However, no internet transmission is completely secure, and absolute security cannot be guaranteed.

5. Cookies

Our website may use cookies and similar technologies to enhance user experience, analyze traffic, and improve services. Users may choose to disable cookies through browser settings.

6. Data Retention

We retain personal information only for as long as necessary to fulfill service requirements, legal obligations, and operational purposes.

7. User Rights

Users may request:

  • Access to their personal data

  • Correction or update of information

  • Deletion of their data (subject to legal obligations)

Requests can be made by contacting us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external websites.

9. Policy Updates

BAC CABS reserves the right to update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.